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Why are clients being let down last minute?

Here we are in the busiest part of the wedding season with events taking place daily up and down the country. Venues running at capacity, Service providers like us here at Selfie Star Events turning our services almost daily and yet we are also receiving the highest number of enquiries we have seen from brides & grooms who have had a cancellation from a service provider who is supplying services to their wedding day or loosing all contact completely and even being blocked by service providers!

What is going on?

Well there are a few things to understand about the business first in terms of some background to understand why this is happening. Firstly, whether it’s a DJ, Photobooth, Magic Mirror, Dancefloor, LOVE Letters or any other service provided to support weddings, many of the service providers out there do it as a side business to their main jobs. To supplement an existing income or for that big of extra pocket money. The second situation we are seeing develop is many of these so called businesses are offering their services at really low prices to secure bookings for every weekend they are not doing their main job so they always have that extra income source available. The bride and groom believe they are getting a great deal and it seems on face value that everyone is happy. The reality however can often be very different.

What happens when that service provider has decided they are now having a weekend away with their family or a last minute trip with friends? What happens when from the initial low price they offered, they get a second enquiry for that date that they then quote at a more realistic market value price and get the job? The answer is simple, they let you down or worse still, say nothing and simply don’t turn up, in many cases taking your deposit or money with them.

We see posts across social media daily and receive enquiries daily from people who have been let down.

What is our advice to you? It’s really quite simple;

Check out your suppliers in depth
Go with a trusted supplier
Google them to find any adverse comments
Ask all the questions
Make sure there is a contract in place
Good DJ’s aint cheap and cheap DJ’s aint good – this applies to everything. You genuinely do get what you pay for sadly!
Book in good time, don’t leave it last minute otherwise you are likely to end up with the not so good ones

Why use Selfie Star Events?

We are a full time business
We are a limited company
We never let down and always turn up
We don’t sub-contract our bookings
We don’t over subscribe our availability
We always have a full contract in place
We take payments securely via our website
We give every client a portal to manage their booking
Open and Transparent Pricing Available
We are a family run business so can guarantee the quality of the service we provide

Now we also need to clarify that the wedding industry could not be supported by the small number of full time businesses out there, many of the part time businesses do an excellent job, have the same ethos and work hard for you behind the scenes, ahead of your event and on the day of your event. Without them the industry would not function. SO the biggest piece of advice we can give you is this, DO YOUR RESEARCH AND PAY A FAIR MARKET PRICE, dont just go with the cheapest and definitely do not go with those that are unwilling to send you examples of their work etc.

Chris Wall
Chris Wall

Left us a 5 star review

We hired Selfie Star for the evening of our wedding. It was fantastic, all of our guests enjoyed it very much!

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Amazing evening hosted by Wayne, he was fantastic and the equipment, set up too! He had great choice of music l, kept everyone entertained and the selfie mirror was amazing highly recommend. They are great for any event! Made the night so special 5***** Customer service was amazing really friendly team. Thank you!

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Claire Heald
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Absolutely made our night having the led dance floor at our wedding. Wayne was fantastic, customer service second to none. Arrived on time, no hassle, looked AMAZING!!😍😍 Would highly recommend Selfie Star Events.

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Jan King
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Absolutely amazing DJ and photobooth service for our wedding! Communication beforehand was excellent and they made everything so easy and stress-free from start to finish. They arrived punctually, were incredibly professional, and did everything we asked for with no problem at all. The DJ kept the dancefloor full all night and was also a fantastic MC, helping the whole evening run smoothly and keeping the atmosphere lively and fun. The photobooth was such a hit with all our wedding guests too! We couldn’t have asked for better entertainment for our special day and would highly recommend them to anyone planning a wedding or event.

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Could not recommend selfie star enough. Our guests absolutely loved the booth and then a week later we got all the photos which was amazing to see. Thank you for everything

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selfie star made our wedding!! run by two of the nicest people we have ever met, Wayne and sal went above and beyond for us to make our special day run as smoothly as possible. They even took all the stress away before hand and communicated with the hotel about arranging the room and making sure everything we had hired from them would fit, they contacted the tribute band we had coming to the wedding and made their set up easier by connect up to selfie stars equipment which made our turn around from the day in to the evening party much quicker! The dancefloor, star light back drop and light up shoots completely transformed our room, it looked amazing!! we also had the dancing with clouds and cold spark fire work for our first dance which was also looked amazing! selfie star also hosted our full day and was our DJ Which I believe made the day run so well. They made us feel very special and organised all the special parts of the day to make sure they went as well as they possibly could and really made the special moments count! THe music was brilliant they played a mixture of songs we asked for and then a mixture of songs from 80s 90s and now which was great the dancefloor was full of people all night! highly recommended this company they are fantastic, we also had the table selfie centerpiece aswell which we and all our guests had lots of fun with and captured loads of memories! Thank you Wayne and sal you were fantastic and we can't wait to have another party with selfie star!!!

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Melissa Lyons
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We met Sally and Wayne at a wedding fair and hiring them was the best decision ever ( despite already having a DJ provided within our wedding package at Aldwark Manor) we knew it would be an extra cost but we were willing to do this as we wanted Wayne as our DJ , and he was worth every penny, he made our wedding exactly what we wanted he listened to our preferences and tailored the music to our taste. The guests absolutely loved him. He also helped organise the dance floor which I wanted and provided letters. Sally on the photobooth was equally amazing, guests had such a laugh and kept Sally busy. Definitely a must have at any party. The added bonus of us receiving a copy of every photo taken that night and placed in a box was simply brilliant myself and my husband were able to look through these at our leisure and have a good giggle. So a massive thank you to both Sally & Wayne and if your looking for a top class DJ and photo booth look no further we highly recommend these guys they are the best.

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We booked Selfie Star Photo Booth for our wedding and honestly it was one of the best investments we made. We went for the Kardashian filter to match our monochrome wedding theme and it looked incredible — the photos came out so stylish and elevated. Our guests absolutely loved it and were using it all night. The fact guests could have unlimited prints was amazing, and every print strip was personalised with our Mr & Mrs name and wedding date, with 3 photos on each print which looked so professional. Sally also shared a download link afterwards with all of the images, which was such a lovely touch. One of our favourite parts was coming home with a beautiful gift box containing copies of all the prints for us to add into our guest book and keep forever. Sally was fantastic throughout and everything ran so smoothly. We couldn’t recommend Selfie Star enough!

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we loved our photo booth for our wedding last month. Not only did we hire that from Selfie Star, we hired the DJ, venue uplighting and sparkler fountains. Wayne and Sally was very accommodating for our need after we had to change a few things and move our timeline forward which wasn't too much hassel for them. would 100000% recommend to anyone looking for entertainment for their special event. we also want to wish Wayne and Sally all the best in their business . Mr & Mrs Whelan

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Elaine Whelan
facebook

I can't express enough how thrilled we were with Selfie Star's photo booth and DJ services at my niece's wedding. The solid oak photo booth added a touch of tradition and elegance to the event, and it was non-stop fun throughout the evening. Sally and Wayne Baker are an incredible duo, engaging guests from both the USA and the UK, creating an unforgettable party atmosphere. Wayne's music kept the dance floor alive, and the audio guest book was a unique and cherished addition. Everyone at the wedding couldn't stop raving about the quality of the venue and the amazing atmosphere created by Selfie Star. Thank you, Sally and Wayne, for making Charlotte and Matthew's wedding an absolute blast. You truly are stars in your own right, and I highly recommend your services to anyone looking to elevate their event experience!

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Richard Hopper
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We had a photobooth at our wedding, this went down really well with our Moulin Rouge themed evening reception. I would recommend without any hesitation great company to work with. Thankyou Tony and Stefan

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Tony Ineson
facebook

Absolutely amazing! The best Photo Booth I’ve ever hired and the lady who brought it was such a lovely lady, my daughter even got her up for a selfie on the booth! 10/10 will absolutely book again at any given opportunity.

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We had the most amazing wedding day and being able to capture such fun photos with SelfieStar was amazing. The photo quality was fantastic and the team on the day were so fun and helpful. I’ve been to many other weddings and this is by far the best photo booth I’ve used - so I’m glad it was ours! Would definitely recommend 😄

google

Selfie Star were excellent from start to finish - their communication was prompt and clear and set up on the day was extremely smooth and efficient. The Photo Booth itself was an absolute hit and such good fun. Cannot recommend highly enough! Thanks so much for such great service .

google

I would like to thank and highly recommend Wayne Baker and Selie Star Events. I got to know Wayne around last Christmas time and remain good friends and business colleagues. I run an entertainment business myself and from time to time we need to depend on other services and djs to help us through busy or sick periods. Wayne has stepped in a many times for us and his work and setup is so professional. Wayne has provided a great service every time we have used him. Our clients have also left some great feedback. Here at MDG Entertainment we thrive on delivering a great product for a great value of money to individual events. It is hard to find in the business people like Wayne who work to our award winning standards. It is a pleasure to be able to use his service and know he will always deliver upon booking him. Many thanks Michael @ MDG Entertainment.

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What a cracking experience we had at a wedding yesterday with Selfie Star! Overall a friendly, humorous but professional service! He even let me take the horses head to the dance floor, I mean, what more could you want! Would absolutely recommend to a friend. You thoroughly deserve the top marks in this review!

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Steve Stennett
facebook

We booked Selfie Star Photobooths after seeing the photobooth in action at a wedding fayre. Booking with them was seamless and everything was so easy to access on the portal. On the day, set up was done with no issues whatsoever and our guests were free to enjoy the fun this brought to our evening. All of our guests commented on how fantastic the photobooth was and how well it was operated. It brought so much fun and energy to the evening and was loved by everyone. The photos were absolutely fantastic, we loved going through the prints and the digital copies of the photos! Absolutely incredible, thank you so much we are forever grateful.

google

Booked for our daughters wedding, booking process and communication all excellent Everyone had a great time in the photo booth, good quality pictures

google

We hired the selfie pod and it was great, everyone loved it and had lots of fun taking photos. Booking was easy and it was dropped off without issue. 😀

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Leanne Claire
facebook

We met Wayne & Sally at a wedding fayre. They were both really lovely and approachable, discussing all of their options & packages. Their communication was excellent & their app is easy to use for updates, info on your package and payments. Having used photobooths before, I can say the tech from Selfie Star was the best quality we’ve seen! We had the ICON! Wayne on the night of our wedding was brilliant, super friendly & arrived in plenty of time for the start of the evening celebrations! He had a great attitude with all of our guests, creating a fab atmosphere and we all certainly had fun! We also added late to our booking an audio guestbook, which was no trouble and brilliant to use! Listening back to the messages has been a real highlight. The turnaround on the online photo gallery & audio messages was amazingly quick too, coming back in just a few days after our wedding! Would highly recommend to anyone for any function! Huge thank you! 5*!

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